Last updated: 21 June 2026
These Terms & Conditions ("Terms") govern your use of DutyGO, a roster and club-management platform provided by Firebound Interactive ("we", "us", "our"). By creating an account, signing up your club, or using the portal, you agree to these Terms.
To use the portal, you need an account created either by your club administrator or through a self-service signup flow. You're responsible for keeping your login credentials confidential and for all activity that happens under your account. Let us or your administrator know immediately if you suspect unauthorized access.
You agree not to:
If you administer a club on DutyGO, you're responsible for the accuracy of the staff records you add, for obtaining any consents needed to add members to the roster, and for promptly removing members who should no longer have access. We provide the tools; how your club uses them is your responsibility.
Paid plans are billed in advance on a recurring basis as described at checkout. Prices may change with reasonable notice. Unless stated otherwise, fees are non-refundable for partial billing periods. Enterprise terms are agreed separately with your account manager.
We aim for high uptime but don't guarantee the service will be uninterrupted or error-free. We may suspend access for maintenance, security, or legal reasons, and will give notice where reasonably possible.
You retain ownership of the data you and your club enter into DutyGO. We process it as described in our Privacy Policy. You can export your club's staff data at any time using the built-in CSV export feature.
DutyGO, its software, design, and branding are owned by Firebound Interactive. These Terms don't grant you any rights to our trademarks or branding beyond what's needed to use the service normally.
To the fullest extent permitted by law, DutyGO is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the service, including missed duties, scheduling errors, or data loss, except where liability cannot be excluded by law.
You may stop using the service at any time. We may suspend or terminate accounts that breach these Terms, including for the acceptable use violations described in Section 2. Club administrators may remove individual members from their roster at any time.
We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these Terms can be sent to dutygo@fireboundinteractive.uk.
DutyGO